Frequently Asked Questions
Everything you need to know about your Percival order.
Where does Percival Menswear ship?
We offer worldwide shipping. Delivery times vary by location, typically taking 2-5 business days for domestic UK orders and 5-10 business days for international destinations.
What is your return policy?
We accept returns within 30 days of receipt, provided the items are in their original condition with all tags attached. Please use our online portal to generate your return label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. Our items generally follow a slim-to-regular fit; if you are between sizes, we recommend sizing up.
Where are your clothes manufactured?
We take pride in our sourcing. Our collections are designed in London and produced in high-quality factories across the UK, Portugal, and Vietnam, depending on the specific fabric and garment type.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our customer service team within 60 minutes of placing your order.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Clearpay in supported regions.